updated at 10:46am on 21/01/2019
Jolly Good Service
once you take the time to let a receptionist explain the triage system to you, you actually relies this is a good, working, system. Call on the day at 8am, yes queue for 20 minutes on the line as you would expect for over 10K patients, get through to a pleasant receptionist who gives you a time the doctor will call, 10am, phone with me all day while I continue with my day, call received 11am, speak with doctor, offered an appointment for the same day at 16.00, appointment taken. Spoken to, dealt with, seen in one day while I was able to carry on with my own day. Excellent service that I would happily advise friends or family to use if Appleton Surgery open their list again.
GP's are friendly and I have seen that they work well past the usual clinic times.
Reception helpful and if given the time will explain the different services available.
'Jolley Good Service'
Visited in February 2017, Posted on 15 February 2017
By far the most efficient surgery in Widnes!
This surgery has literally changed how I feel about booking doctors appointments. At first I didn't like the triage system but it's super efficient and I always get through, get a call back and then either get an appointment or medication. What's to complain about? My mum is with another one local to this surgery and she called from 8-8.30 and can not get an appointment at all. It's horrendous. The only reason she can't change is because Appleton aren't taking on any new patients. I would recommend this surgery without hesitation and the GP's are always very thorough and friendly.
Visited in February 2017, Posted on 14 February 2017